Pharmacy Online Delivery in Pakistan: Compliance & Setup Guide
Launch DRAP-compliant online pharmacy delivery in Pakistan with a drug sale license, prescription verification, and HypeUp Pharmacy’s built-in Rx workflow. Compliance & setup guide.
Regulatory Framework (DRAP)
Online pharmacy delivery in Pakistan is legal and DRAP-compliant when you hold a drug sale license, verify prescriptions, and avoid scheduled/narcotic sales — HypeUp Pharmacy provides the built-in compliant workflow. Here's what you need.
- Valid drug sale license
- Registered pharmacist on duty during operating hours
- Prescription verification for Rx drugs
- No Schedule H/G drugs without physical prescription
- Temperature-controlled storage & delivery
Prescription Verification Process
- Customer uploads prescription (photo/PDF)
- Pharmacist verifies: doctor signature, date, dosage
- Digital record kept for 2 years
- Original prescription collected on delivery (Schedule H)
Product Categories & Restrictions
| Category | Online Sale | Requirements |
|---|---|---|
| OTC Medicines | ✅ Allowed | Standard checkout |
| Prescription (Rx) | ✅ With verification | Valid prescription upload |
| Controlled (Schedule H) | ⚠️ Restricted | Physical prescription required |
| Narcotics/Psychotropics | ❌ Prohibited | Cannot sell online |
| Supplements/Wellness | ✅ Allowed | Standard checkout |
Technology Requirements
- Prescription upload & verification workflow
- Batch & expiry tracking
- Cold chain monitoring (IoT sensors)
- Pharmacist dashboard for approval
- Audit trail for all transactions
- Integration with DRAP reporting
Delivery Operations
- Insulated packaging for temperature-sensitive items
- Temper-evident seals
- Pharmacist-counseled delivery option
- Return policy for damaged/expired items
- Emergency delivery for critical medicines
Platform Options
- HypeUp Pharmacy: Built-in prescription workflow, DRAP-compliant, Pro plan PKR 9,990/month
- Custom: PKR 1M+, 6-12 months development
- Sehat Kahani/Dawaai: Marketplace model, commission-based
Marketing Within Regulations
- No advertising of prescription drugs (DRAP rule)
- Focus on OTC, wellness, supplements
- Educational content: health tips, medicine guides
- Doctor referral partnerships
- Corporate wellness programs
Frequently Asked Questions
Is online pharmacy delivery legal in Pakistan?
Yes, when you are DRAP-compliant: hold a valid drug sale license, keep a registered pharmacist on duty during operating hours, verify prescriptions for Rx drugs, avoid selling narcotics online, and use temperature-controlled storage and delivery.
Can prescription medicines be sold online in Pakistan?
Yes, with verification. The customer uploads the prescription, a pharmacist verifies the doctor signature, date and dosage, a digital record is kept for 2 years, and Schedule H drugs additionally require collecting the original prescription on delivery. Narcotics and psychotropics cannot be sold online.
How much does a compliant online pharmacy platform cost?
HypeUp Pharmacy includes a built-in prescription verification workflow and DRAP-compliant features on the Pro plan at PKR 9,990/month, while a fully custom build typically costs PKR 1M+ and takes 6–12 months.
About HypeUp Team
HypeUp’s editorial team comprises Pakistan ecommerce and SaaS specialists helping local grocery stores, restaurants, pharmacies, and retailers launch branded online stores.
Sources & References
This guide references official Pakistani regulatory authorities: